The First Affiliated Hospital of Nanchang University

In midsummer, a patient caught an early to go to the hospital to see a doctor, naively thought to have avoided the sunny fire barbecue, but also can quickly line up on the number to see a doctor, but the terrible reality is: the crowd surging and the queue is still!

Here, The First Affiliated Hospital of Nanchang University proudly said: in The First Affiliated Hospital of Nanchang University, since patients don't have to face such a long delay the court situation, because our hospital has introduced the new 121 units of the JUDcare intelligent terminal set in outpatient service building, internal medicine, surgery, urgent and the whole floor layout in all directions. The self-service one-stop solution provides efficiency and convenience in peak time! The First Affiliated Hospital of Nanchang University is the TOP hospital in the "TOP 100 TOP Hospitals in China" for three consecutive years.

One-stop registration to make outpatient service more efficient

The First Affiliated Hospital of Nanchang University deploys JUDcare’s one-stop bank medical device in the outpatient hall to interconnect the existing hospital information system (HIS) with the banking system, medical insurance, mobile phone platform, and third-party payment system. It takes the lead in breaking through the medical insurance problem in Jiangxi province. It not only satisfies more than 20 types of medical insurance card transactions, but also provides 18 kinds of self-service functions such as card printing, registration payment, medical insurance, UnionPay, WeChat Alipay, cash payment, invoice printing, etc., so as to achieve a one-stop service for patients, which greatly improves the quality and efficiency of hospital service, and reduces window pressure.

According to statistics, since JUDcare’s self-service terminal was launched, it has provided self-service card establishment more than 31,700 times and the person-times of payment is more than 11,800 times with a payment amount of more than 2.27 million RMB, which has been highly recognized by patients. It is said that the operation of face recognition will be added in the follow-up! Look forward to the face-scanning confirmation service in advance!

The one-time settlement between clinics makes it easier for patients to pay

It is worth noting that the First Affiliated Hospital of Nanchang University has also introduced a number of JUDcare’s payment tools between clinics, and innovatively launched the service mode of "diagnosis and treatment while settlement", making the payment more convenient for patients. In the future, patients don't need to queue at the charging window. Medical insurance reimbursement and self-pay settlement can be completed at one time directly through the small self-service terminal beside the department, and the patients can go to the corresponding department for examination or take medicine from the pharmacy, which greatly reduces the visiting time of patients.

Integration of operation and maintenance management makes hospital management easier

In addition, JUDcare's intelligent operation and maintenance management platform start from the operation and maintenance requirements of the self-service system in the First Affiliated Hospital of Nanchang University. It provides the hospital with automatic operation and maintenance management means and tools, visual image display, intelligent real-time early warning, and easy and efficient remote management for hospital management personnel.

By providing various functions such as monitoring operation, clearing, and settlement, reconciliation, etc., the platform synchronously tracks the current load, service quality configuration, background access queue usage, service call, and other abnormal situations of terminal services. Hospital administrators can easily grasp the overall operation status of system access nodes and services at any time, so as to ensure that patients can get good service response and service quality.

There is no end to the construction of hospital information. With the promotion of JUDcare, the information construction of the First Affiliated Hospital of Nanchang University has entered a new stage. It has successfully established the model of innovative and intelligent hospitals in Jiangxi Province and has provided accessible intelligent services for Jiangxi citizens. In the future, JUDcare will continue to innovate medical service scenarios, spare no effort to help more medical institutions build smart hospitals, use technology and business to empower health, and make more high-quality medical services accessible.

Note: The brand name CLEAR was changed to JUDcare in October 2020. Due to the requirements of brand management of the company, this supplementary statement was made. The full text was updated with the brand name of JUDcare.